Request a refund
We keep it simple and fair. Refunds are processed automatically where eligible.
✓0 credits used → full automatic refund within 5 days after purchase, otherwise manual review within 2 business days (minimum 180-character explanation required)
◑First purchase with 1 credit used → full automatic refund within 14 days after purchase, otherwise manual review within 2 business days (minimum 180-character explanation required)
✗Later purchases with used credits → manual review within 2 business days (minimum 180-character explanation required)